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Frequently Asked Dental Questions

It is our goal to answer any and all questions related to dental care. Please review the list of a few items our patients frequently ask.


Do you have evening or weekend hours?

Dentist Office hours are Monday 8 am to 7 pm; Tuesday, Wednesday, and Thursday, 8 am to 5 pm; Friday 8 am to 12:00; and one Saturday per month, October through May, 8 am. to 1 pm.

May I choose my doctor and/or hygienist?

You may request the doctor or hygienist of your choice. We will do our best to accommodate your needs.

What insurance do you honor?

Our office is a preferred provider for most Delta Dental plans, as well as DentaQuest senior plan, Medica, and United Concordia.

If your insurance plan allows you to see the dentist of your choice, we will submit your claim to your insurance plan. If you have an insurance plan that requires you to see specific dentists (PPO), our office will be considered an out of network provider.

Do you have a payment plan?

If you have insurance, we will submit your claim to your insurance company and ask you to pay your portion upon receipt of your first billing. With major procedures such as crowns, bridges, dentures, or partials, prior authorization will be submitted to your insurance company. You will be asked to pay your portion at the time of service.

If you are not covered by insurance, you will be required to pay at the time of service. If you prefer to schedule a payment plan, we are partners with Care Credit. You may apply to Care Credit, and upon qualifying, you will be able to pay your balance through monthly payments to Care Credit.

We accept Visa, MasterCard and Discover credit cards. A 5% discount is offered to those who pay, in full, at the time of service. A 10% Senior discount is offered to those, age 62 and over, who make full payment at the time of service.Back to Top

Do you take Medical Assistance plans?

Since we are at our maximum level of providing care to Medical Assistance patients, currently we are not accepting new patients covered under the Minnesota Health Care program divisions of Medical Assistance.

How do I request my records to be transferred?

If there is a need for records to be transferred to our dental office, it is our request that you contact your previous dental office to have recent x-rays sent to us.

Please call our office if you need your records sent to another dental office. Please provide the name and address of the dental office receiving your records.

At what age does your dental office begin seeing children?

Our recommendation for a first time visit is 3 years of age.

Do you put patients to sleep for dental treatment?

Patients are not put to sleep for any dental treatment. Nitrous oxide is available upon request.

What if I have an emergency?

Every effort is made to see emergency patients as soon as possible. Please call at the first sign of a problem so we can do our best to accommodate you.

Do you whiten teeth at your office?/ How can I whiten my teeth?

Our office provides two options for whitening teeth. Available are the Crest White Strips, which are somewhat stronger than the product sold in stores. You may choose the Night White System, which takes impressions of your teeth to create molds. Your molds and whitening gel go with you to wear at your convenience.

Do you make dentures or partials at your office?

Yes, we make dentures and partials in our office.

Do you do implants?

Our office does not place implants but does the crown restoration to go over the implants.Back to Top

Brushing:
Are you doing it correctly?

  • Gently brush using back, forth, and rolling motion along all of the outer and inner tooth surfaces.
  • Bristles should contact both the tooth surface and the gumline at a 45-degree angle.
  • Tilt brush vertically behind the front teeth. Make several up & down strokes using the front half of the brush.
  • Place the brush against the biting surface of the teeth & use a gentle back & forth scrubbing motion.
  • Finally, brush the tongue from back to front to remove odor-producing bacteria.